Ella Cowden, CSMO’s Director of Human Resources, was recently featured in the Chattanooga Times Free Press’ EDGE magazine. In the article, she shares about CSMO’s Culture of Excellence – and the positive impact it’s made on patient experience and employee engagement.
At CSMO, exceptional customer service is our top priority, and we feel strongly that the patients are not our only customers,” Ella says. “Every team member is also a valued customer, and we are committed to creating an environment that makes coming to work an enjoyable experience.
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Ella Cowden
Director of Human Resources
Ella Cowden is a human resources professional with over 30 years of experience in health care human resources. She holds a master’s degree in human resources administration from Central Michigan University.
